Privacy policy
Last updated: March 24, 2026
Fresah operates this store and website, powered by Shopify, to provide you with a curated clothing shopping experience ("Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use our Services, make a purchase, or communicate with us. By using our Services, you acknowledge that you have read and understood this policy.
Personal Information We Collect
We may collect the following: contact details (name, address, phone, email); financial information (payment card details, transaction history — processed securely via Shopify Payments); account information (username, password, preferences); transaction history (items viewed, purchased, returned or cancelled); communications you send us; and device/usage information (IP address, browser type, cookies, and browsing behavior on our site). We collect this information directly from you, automatically through cookies and tracking technologies, and from service providers or third-party partners. We use cookies to keep our website functional, remember your preferences, and run marketing campaigns — you can manage cookie settings through your browser, though some features may not work if certain cookies are disabled.
How We Use Your Information
We use your personal information to process and fulfill your orders, arrange shipping, handle returns and exchanges, manage your account, and provide customer support. If you have opted in, we may send you marketing and promotional communications via email using Klaviyo — you can unsubscribe anytime via the link in any email. We also use your information for security and fraud prevention, to comply with legal obligations, and to improve and personalize your shopping experience. We do not sell your personal data. We only share it with trusted third parties — including Shopify, Klaviyo, payment processors, shipping partners, and analytics providers — solely to operate our business. Your data may be transferred internationally; where required (e.g., EEA/UK), we rely on Standard Contractual Clauses or equivalent mechanisms to ensure it remains protected.
Your Rights & Contact
Depending on where you live, you may have the right to access, correct, delete, or receive a portable copy of your personal data. To exercise these rights, opt out of marketing, or for any privacy-related questions, contact us at hasanarham0102@gmail.com For rights related to data processed by Shopify directly, visit https://privacy.shopify.com/en. We may update this policy from time to time — the latest version will always be available on our website.